Shipping Policy

Domestic Shipping (Lebanon)

Free Shipping:

Enjoy complimentary shipping on all domestic orders within Lebanon that exceed $40 USD.

Order Processing:

Orders are typically processed within 1-2 business days.

Please note that processing times may vary during peak seasons or promotional periods.

Shipping Time:

Once your order is processed, it will be shipped via our trusted carrier.

Estimated delivery time is 3-5 business days within Lebanon.

Please be aware that unforeseen circumstances, such as holidays or severe weather conditions, may impact delivery times.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number once your order has been shipped.

This tracking number allows you to monitor the progress of your shipment on the carrier's website.

International Shipping

Payment Methods:

We accept card payments for all international orders.

Please note that we do not currently offer Cash on Delivery (COD) for international shipments.

Shipping Fees:

Shipping costs for international orders are calculated at checkout based on your shipping address and the weight of your order.

These fees cover the cost of shipping, handling, and any applicable taxes or duties imposed by the carrier.

Return Shipping Fees:

Customers are responsible for covering return shipping costs to our warehouse for returns and exchanges.

Please ensure that the returned items are securely packaged to prevent damage during transit.

Exchange Shipping Fees:

Customers are responsible for the shipping cost of exchanged items sent from our warehouse to their address.

Customs Duties and Taxes:

Any customs duties or taxes imposed by the recipient's country are the sole responsibility of the customer.

Mamourse is not responsible for any additional charges incurred during the customs clearance process.

Shipping Time:

International shipping times vary depending on the destination country and customs clearance procedures.

Estimated delivery times will be provided at checkout.

Please note that international shipments may be subject to delays due to factors beyond our control, such as customs inspections or unforeseen shipping disruptions.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number once your order has been shipped.

You can use this tracking number to monitor the progress of your shipment on the carrier's website.

Lost or Damaged Shipments:

In the unlikely event that your order is lost or damaged during shipping, please contact our customer service team immediately.

We will work with the carrier to investigate the issue and resolve it as quickly as possible.

Contact Us

For any inquiries or concerns regarding your order, please contact our customer service team at info@mamourse.com.

Thank you for choosing Mamourse!